Dell and Sony admit that flaws in Sony-manufactured batteries used in certain Dell laptops could result in the batteries overheating, catching fire, or exploding. This came after several widely publicized reports in the preceding months where Dell laptops did catch fire. They issue a recall of 4.1 million batteries, the largest safety recall in the history of the consumer electronics industry, still to this day. Even Samsung’s famous Galaxy Note 7 recall in 2016 only affected 2.5 million units. Dell’s reputation suffered for many years and to some, has never fully recovered from the incident.